Website Privacy Policy

Your privacy is important to Biddy Tarot. Please read this Privacy Policy carefully as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.

By using our website, www.biddytarot.com (the “Website”), you signify your consent to the terms of our Privacy Policy. If you do not agree with any terms of this Privacy Policy, please do not use the Website or submit any personal information to us.

  1. Who We Are

Brigit Esselmont Pty Ltd, doing business as Biddy Tarot, collects, uses and is responsible for certain personal information about you.

  1. Children’s Online Privacy Protection Act

The Website and any products and services offered therein are not intended for persons under the age of 13. Biddy Tarot does not knowingly collect information from anyone under 13 years of age. Biddy Tarot prohibits children under the age of 13 from using all interactive portions of the Website, including leaving any comments, filling out forms, or otherwise submitting information. Biddy Tarot will not knowingly collect personally identifiable information from children under 13. If Biddy Tarot learns it has any information or content from anyone under the age of 13, it will delete that information.

  1. The Personal Information We Collect And Use

          a. Information Collected by Biddy Tarot

Biddy Tarot may collect, use, and is responsible for certain personal information that you provide when you voluntarily engage with us in various ways, including when you:

(1) register on the Website, such as by completing a registration form with personal details. You may also be asked to choose a user ID and password in order to take advantage of certain features on the Website or through digital messaging services, such as newsletters or contests. Your decision to register is voluntary and you will have the opportunity to decide whether or not to disclose information to us and what communications you would like to receive; however, please note that many products and services available on the Website require registration and if you elect not to provide such information, you will not be able to take advantage of those products and services;

(2) provide details to join special mailing lists or databases to receive information, updates, or promotional materials, including your name, contact details, date of birth and information about your shopping or product preferences;

(3) make a purchase online or use an electronic device such as laptop, phone or, iPad to set up or access an online account. In doing so we may collect your name, contact details, order details, credit card information, and address, and we may also ask you to provide your date of birth and gender;

(4) provide information via social media pages such as providing your name or contact details via the Biddy Tarot Facebook pages, Instagram or X accounts, or other social media sites or apps;

(5) attend a Biddy Tarot function or event, we will collect your name, contact details and any dietary or accessibility requirements;

(6) enter a contest, whether online or in printed format, where we may collect your name and contact details along with your merchandise, service preferences, and responses. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Website. Your personally identifiable information may be used to contact you for winner notification, prize delivery confirmation, or other related purposes (see the rules of each contest for details about how your personal information will be used, including postings to the Website);

(7) participate in surveys, for which you may have to register and where we may request personally identifiable information. Participation is voluntary, and you will have the opportunity to decide whether or not to disclose information to the Website;

(8) send us an inquiry or provide feedback through our online form, via email, or through interactive AI tools, in which cases we will collect your name, contact details, details of your inquiry or feedback and information about our response;

(9) engage with or purchase products from third parties who deal with us, such as our affiliates, or other third parties; and

(10) participate in or are included in assessments, analytics, or research activities (for example market, customer and product analysis) that helps us to review, develop and improve the products or services which we offer.

The information collected may include your name, e-mail, social media handle, mailing address, phone number, date of birth, gender, billing information, information about your shopping or product preferences, and/or dietary or accessibility requirements. You are not required to provide any personally identifiable information to merely access or visit the Website.

Biddy Tarot may collect domain information, your numerical IP address, the type of browser you use, which pages you view, your selections on the Website, the files you request and other interactions with Website features. We may also use “cookies” (small files saved on your hard drive by your web browser) to analyze website and advertisement performance, track user patterns, capture form interaction and submission details, save information from your previous visits, collect marketing attribution data such as UTM parameters, and customize your experience. We will ask for your consent to allow us to use cookies.

Biddy Tarot may also use technological equivalents of cookies, including social media pixels. These pixels allow social media platforms to track visitors to the Website and tailor the advertising messages you see while using those social media platforms. We may use these pixels in compliance with the respective policies of the various social media providers.

If your browser sends a “Do Not Track” signal, the Website does not respond to these signals. Because there is no industry standard defining how websites should respond to Do No Track requests, the Website’s data collection and use practices remain unchanged when such a signal is received.

Biddy Tarot or our third-party vendors may collect nonpersonal information through the use of these technologies. Nonpersonal information might include the browser you use, the type of computer you use, technical information about your means of connection to the Website, such as the operating systems you use, your Internet service providers, and other similar information. Biddy Tarot’s systems may also automatically gather information about the areas of the Website you visit, the search terms you use on the Website, your navigation and scrolling behavior, any form fields you interact with or submit, UTM and other referral parameters, and about the links or buttons you select from within the Website to connect with other areas of the Internet.

If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union and we are responsible as controller of that personal information for the purposes of those laws.

If you are located in the United Kingdom (“UK”), we are regulated under UK data regulations known as “UK GDPR”.

          b. Information Collected by Third Parties

In addition to the information Biddy Tarot collects directly, certain third-party service providers may collect personal information from users of the Website directly. In these cases, the third party collects, stores, and manages user information independently, and may share certain data with us. Your use of the Website constitutes your acknowledgment that such third-party data collection may occur. The following is a non-exhaustive list of third-party providers that may collect personal information directly from users of the Website:

(1) Advertising Services. We use Raptive (CMI Marketing, Inc.) to serve advertising on the Website. Raptive may collect information directly from users, including device identifiers, IP addresses, geolocation data, browsing behavior, and other technical information, for the purposes of serving targeted advertisements and building advertising profiles. Raptive may share this information with its advertising partners and demand-side platforms. For more information about how Raptive collects and uses data, please visit Raptive’s advertising privacy statement at https://raptive.com/creator-advertising-privacy-statement.

(2) Social Media Tracking. We use the Meta Pixel (operated by Meta Platforms, Inc.) on the Website. Meta may collect information directly from users, including information about pages visited, actions taken on the Website, and device and browser identifiers, regardless of whether the user has a Meta or Facebook account. Meta uses this information to provide us with analytics, to enable us to deliver targeted advertising on Meta platforms, and for Meta’s own advertising and profiling purposes. For more information, please visit Meta’s privacy policy at https://www.facebook.com/privacy/policy.

(3) Marketing Analytics. We use SegMetrics to collect and analyze visitor behavior and marketing attribution data on the Website. SegMetrics may collect browsing activity, click data, and device identifiers from users, including prior to identification. When a user provides their email address, SegMetrics may associate prior anonymous browsing activity with that user’s identity and store that data on its own systems. For more information, please visit SegMetrics’ privacy policy at https://segmetrics.io/privacy-policy.

(4) CRM and Marketing Automation. We use GoHighLevel as our customer relationship management and marketing automation platform. GoHighLevel may collect and store personal information submitted through forms, landing pages, and other interactive features on the Website, including your name, email address, phone number, and behavioral data. For more information, please visit GoHighLevel’s privacy policy at https://www.gohighlevel.com/privacy-policy.

(5) Other Third-Party Providers. We may from time to time engage additional third-party service providers who collect personal information directly from users of the Website for purposes including but not limited to analytics, advertising, scheduling, payment processing, and customer support. Where such providers collect personal information directly from users, we will endeavor to update this policy or provide notice as required by applicable law. We encourage you to review the privacy policies of any third-party services you interact with through the Website.

Users who wish to opt out of third-party data collection may do so by visiting the opt-out mechanisms provided by each third-party provider, by adjusting their browser or device settings to limit tracking technologies, or by using the “Do Not Sell or Share My Personal Information” link in the footer of this Website where applicable.

          c. How we use your personal information

Biddy Tarot collects such information in order to send information and e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.

Biddy Tarot may also use artificial intelligence (“AI”) and machine learning tools, including those provided by third-party platforms and service providers to support our operations and enhance your experience with the Website and our products and services. This may include, without limitation: (i) analyzing user behavior to improve website functionality, (ii) assisting with communication and administrative tasks, including interactive AI features such as chatbots or AI-powered systems that answer questions, provide information, and support customer interactions based on our content; and (iii) supporting internal workflow optimization and productivity.

          d. Who We Share Your Personal Information With

Biddy Tarot respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.

In order for Biddy Tarot to send e-mails, fulfill orders, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service, we may, however, share your name, e-mail, address, phone number, date of birth, gender, billing information, IP address, website activity, information about your shopping or product preferences, and/or dietary or accessibility requirements with third-party service providers that support our operations. These may include website hosting and cloud storage providers, website security and infrastructure providers, customer relationship management and marketing platforms, videoconferencing and webinar tools, payment processors, analytics providers, scheduling and communications tools, project management platforms, and customer support services.

We may also share personal data with third-party AI service providers to assist with the internal business uses described above. These providers are contractually required to use data solely for the services they provide to us and to comply with applicable data protection laws.

This data sharing enables these third parties to deliver the products you ordered directly to you and allows us to provide our services and manage our business. Some of those third-party recipients are based outside the European Economic Area— for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA, UK below.

Biddy Tarot may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.

If you give Biddy Tarot your permission, it may also use personal identification information for internal or external marketing and promotional purposes.

On occasion, Biddy Tarot may collect personal identification information from you in connection with optional contests, special offers or promotions. Biddy Tarot will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion.

We reserve the right to transfer personal information in the event that we merge with or are acquired by a third party. We may also disclose your personal information for any other purpose permitted by law or to which you have given consent.

We will not otherwise share your personal information with any other third party.

          e. Whether Information Has to Be Provided by You and Why

We do not require you to provide any personal data in order to view the Website. We will inform you when and if any information is required.

          f. How Long Your Personal Information Will Be Kept

We will hold all non-client personal data until you let us know you would like for us to delete it or unsubscribe from our marketing contacts, which you are free to do at any time. We reserve the right to maintain certain personal data even if you unsubscribe in an internal “do not contact” list in order to ensure compliance with laws and regulations. We will hold all client and customer personal data in our files for seven years from the transaction date.

           g. Reasons We Can Collect and Use Your Personal Information

Biddy Tarot collects and uses your personal information for the lawful bases listed in Section 3, paragraph a above.

  1. Use And Transfer Of Your Information Out Of The EEA, UK

The Website operates in the United States and third parties with whom we might share your personal information as explained above are located in Australia, the United States, or other countries outside of the EU. If you are located in the EEA, the UK, or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using the Website, participating in any of its services and/or providing your information, you consent to this transfer.

These countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the General Data Protection Regulation that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information.

If you would like further information, see “How to contact us” below. Except as described above, we will not otherwise transfer your personal data outside of the EEA or UK or to any organization (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

  1. Your Rights

If you want to unsubscribe from receiving e-mails from Biddy Tarot, you may do so at any time. Each e-mail from Biddy Tarot includes instructions for unsubscribing from these e-mail communications.

If you are covered by the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other relevant privacy regulations, you have a number of important rights free of charge. In summary, those include rights to

  • Fair processing of information and transparency over how we use your use personal information
  • Access to your personal information and to certain other supplementary information that this Privacy Policy is already designed to address
  • Require us to correct any mistakes in your information which we hold
  • Require the erasure of personal information concerning you in certain situations
  • Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • Object at any time to processing of personal information concerning you for direct marketing
  • Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • Object in certain other situations to our continued processing of your personal information
  • Otherwise restrict our processing of your personal information in certain circumstances

You may also have the right to claim compensation for damages caused by our breach of any data protection laws.

Further information on each of those rights, including the circumstances in which they apply, can be found here:
1) GDPR – See the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/; https://gdpr.eu.
2) CCPA – See the Guidance from the California Attorney General, available at: https://oag.ca.gov/privacy/ccpa 

If you would like to exercise any of those rights, please:

  • Email, call, or write to us

  • Provide us enough information to identify you

  • Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)

  • Provide us with the information to which your request relates

Biddy Tarot will not discriminate against you if you withhold our right to use your personal data for marketing and consumer behavior research.

  1. Keeping Your Personal Information Secure

Biddy Tarot complies with all applicable state, federal, and international data privacy and security laws and regulations. We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.

It is important to understand that no security measures are absolute. We cannot guarantee the safety of any information you provide to us.

Please note that any comments or information that you post on the Website, including any social media pages or private member areas or groups, may become public and third parties may use your information. Biddy Tarot is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.

  1. Links to Other Sites

You may see advertising or other content on the Website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. Biddy Tarot is not responsible for or liable for any content on or actions taken by such third-party websites.

  1. How to Complain

We hope that we can resolve any question or concern you raise about our use of your information.

If you are covered by the General Data Protection Regulation or UK GDPR, you may lodge a complaint with a supervisory authority, in particular in the UK or European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

  1. Changes to This Privacy Notice

This policy is effective as of March 25, 2026. We may change, modify or update this Privacy Policy at any time, and we will notify you of any such changes by posting the updated Privacy Policy to the Website. We suggest that you periodically consult this Privacy Policy. Your continued use of the Website after any such changes constitutes your acceptance of this Privacy Policy as revised.

  1. How to Contact Us

If you have any questions or concerns about this Privacy Policy, the information we hold about you, or you wish to change your personal information in our records, please contact Brigit Esselmont, CEO, via email at [email protected] (GDPR in subject); Mail: PO Box 131, Eumundi, Queensland, Australia 4562; or Online: https://biddytarot.com/contact-faq/. The fastest response will be obtained by sending us an email. 

  1. Do You Need Extra Help?

If you would like this notice in another format (for example: audio, large print, braille) please contact us (see “How to contact us” above).

 

Terms and Conditions of Use

Effective Date: March 25, 2026
Last Updated: March 25, 2026

Please read these Terms and Conditions carefully before using Our Website, Goods or any online private forum or membership site operated by Biddy Tarot (for any purpose), whether on a website hosted by Biddy Tarot or a third-party website such as facebook.com. By accessing Our Website, Goods and private forums, You are indicating Your acknowledgement and acceptance of these Terms and Conditions. These Terms and Conditions are subject to change by Us at any time at Our sole discretion. Your use of this Website constitutes Your acknowledgement and acceptance of these Terms and Conditions and any and all amendments thereof.

Interpretation and Definitions

Interpretation
The words of which the initial letter is capitalized have meanings defined in the “Definitions” section below. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions
For the purposes of these Terms and Conditions:

  • Account means a unique account created for You to access Our Website or parts of Our Website.
  • Artificial Intelligence (AI) refers to automated tools, machine learning systems, and AI-powered features used by the Company to support Website functionality, customer interactions, and internal operations, including tools provided by third-party platforms and service providers.
  • Biddy Tarot Community means the online platform operated by the Company through which users may access the free community, together with any Programs, Digital Goods, content, materials, or services purchased or otherwise made available to them by the Company.
  • Biddy Tarot Collective means the Company’s paid membership program offered through the Biddy Tarot Community, including any membership tiers or levels offered by the Company from time to time, including Explorer and Alchemist.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Brigit Esselmont Pty Ltd, an Australian private company, doing business as Biddy Tarot and https://biddytarot.com
  • Content refers to content such as text, images, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
  • Device means any device that can access the Website such as a computer, a cell phone or a digital tablet.
  • Feedback means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of Our Website.
  • Goods refer to the items offered for sale on the Website.
  • Lifetime Access is defined as the lifetime of the Program being provided or the Company. If for any reason, the Program or the Company should dissolve or cease to exist, then Your access (and this agreement) will be terminated. Lifetime access is non-transferrable. The Company reserves the right to terminate the Program, and or access to certain features or Content, with or without prior notice to You. We will make reasonable efforts to provide notice but it is not required to do so under the terms of this agreement. Any future closure of the Program in the future does not affect the refund policy and does not entitle You to any form of refund.
  • Membership means any free or paid subscription-based community, membership tier, or membership offering made available by the Company from time to time, including the Biddy Tarot Collective.
  • Orders mean a request by You to purchase Goods from Us.
  • Program means any online course, training, workshop, certification program, digital program, or other educational offering made available by the Company, but does not include any Membership unless expressly stated.
  • Releasees means the following: (i) Brigit Esselmont Pty Ltd, its subsidiaries, affiliated companies, owners, members, managers, directors, officers, past and present employees, agents, coaches, representatives, successors and assigns (collectively “the Company”); (ii) any Company volunteers and (iii) Brigit Esselmont.
  • Terms and Conditions (also referred as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Website.
  • Third-Party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Website.
  • Website refers to https://biddytarot.com and all sub-domains
  • You (also, referred to as “Your”) means the individual accessing or using the Website, or the company, or other legal entity

Acknowledgement

These are the Terms and Conditions governing the use of this Website and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Website. Your access to and use of the Website is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Website. By accessing or using the Website You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Website.

Your access to and use of the Website is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use Our application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Website.

Age Requirement

You must be at least 18 years old to create an account with Biddy Tarot, access any Programs or Content, or receive a Tarot reading. By accessing or using the Website, You represent and warrant that You are 18 years of age or older. If You are under 18, You are not permitted to use this Website or its services.

Children under the age of 13 are strictly prohibited from using this Website. Biddy Tarot disclaims all liability for use by individuals who misrepresent their age.

Accessibility

Biddy Tarot is committed to making our Website and products accessible to all users. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our accessibility standard and are actively working to improve compliance across our platform.

If You experience difficulty accessing any part of our Website or content, or require an accommodation, please contact us at [email protected]. We will respond to accessibility requests within 5 business days and will make reasonable efforts to provide an accessible alternative where a barrier cannot be immediately resolved.

We welcome feedback from our community and treat accessibility improvements as an ongoing commitment, not a one-time fix.

Placing Orders for Goods

By placing an Order for Goods through the Website, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to place an Order for Goods available on the Website, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information. You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete. By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation
We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

  • Goods availability
  • Errors in the description or prices for Goods
  • Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected

Your Order Cancellation Rights

Any purchase ON Our Website can only be canceled in accordance with these Terms and Conditions and Our Refund Policy. Our Refund Policy is and shall be considered as part of these Terms and Conditions. Please read our Refund Policy to learn more about Your right to cancel Your Order.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Website. The Goods available on Our Website may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Website and in Our advertising on other websites. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product specifications and availability. We reserve the right to change or update

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting an Order.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Shipping Policy

We do our best to process all orders within 1-2 business days. Any orders placed after Friday business hours or during the weekend will ship out the following Monday.

Shipping Speeds

  • USA
    • Expedited Shipping: 2 business days
    • Free Shipping: 2-5 business days
    • Economy Shipping: 3-10 business days
  • US Outlying Islands
    • Free Shipping: 3-5 business days 
  • International
    • $25 Flat Rate Passport: 6-14 business days (incurred duties and fees included)
    • International Express: 2-5 days (incurred duties and fees are NOT included)

PLEASE NOTE: After your order ships, you can expect to receive your tracking details by email within 24 hours. We appreciate your patience and understanding!

Customs and delays

Delivery times may be affected by customs processing, carrier delays, weather conditions, or other factors beyond our control. We cannot be held responsible for any delays caused by our shipping partners.

If You choose International Express as Your International shipping method, You are responsible for the taxes and fees that Your package may incur when it enters Your country.

If You choose Passport as Your International shipping method, taxes and fees that Your package may incur when it enters Your country are included. If You are in the EU/UK, please see the following Terms of Service

If your shipping confirmation is delayed, be sure to check the product page to view any out of stock or pre-order notifications.

Payment

All goods and services are charged in US dollars. For Australian residents, all prices are inclusive of Australian Goods and Services Tax.

Recurring Payments: Monthly and Annual Subscriptions

All payment plans and subscriptions shall be paid by credit or debit card only. You give us permission to automatically charge Your credit or debit card for all fees and charges due and payable to the Company, without any additional authorization, for which You will receive an electronic receipt. All subscriptions will be automatically billed to Your card on file, until explicitly canceled. To cancel, contact us at https://support.biddytarot.com/hc/en-us/requests/new 

If an error occurs when collecting the recurring payment from the payment method associated with monthly or annual subscriptions, then Company will attempt to collect the payment within seven (7) days of the charge date, and if Company is still not able to collect the recurring payment within seven (7) days after the charge date, access to the subscription will be removed and Company will waive the right to charge on that missed recurring payment.

Company will cancel that subscription and will not attempt to collect any future charges on that subscription. If the recurring payment is collected within the said seven (7) days period, then the subscription will be kept active and Company will continue to collect recurring payments for that subscription accordingly.

If an error occurs when collecting the first payment after the free trial has ended for monthly or annual subscriptions that started with a free trial, then access to the subscription will be removed immediately, and Company will attempt to collect the first payment within seven (7) days of the charge date. If Company is still not able to collect the first payment within seven (7) days of the charge date, then Company will waive the right to charge that missed first payment, will cancel that subscription, and will not attempt to collect any future payments on that subscription. If the first payment is collected within seven (7) days of the charge date, then access to the subscription will be re-granted, the subscription will be kept active, and Company will start collecting recurring payments on that subscription accordingly.

Recurring Payments: Monthly and Annual Subscriptions

If You don’t cancel a monthly or annual subscription before the end of the trial period (free or otherwise), Company will collect the full payment for the subscription (monthly or annual) after the trial period ends. For instance, for a monthly subscription with a fourteen (14) days trial, the full payment will be collected on the fifteenth (15) day of the trial’s start date, and the subsequent payment for the monthly subscription will be collected on the next calendar month.

Payment Plans

A payment plan is a purchase made with a fixed number of installments or regular payments. When You choose to pay for a Good with a payment plan, You agree to pay the full amount over a series of installments or regular payments. You cannot choose to pay for one module of a Program and not others.

If You fail to make payment in a timely manner in accordance with these T&C or voluntarily decide to withdraw from a Program at any time or for any reason, You will remain fully responsible for the full cost of the Program and all payments in any payment plan You choose.

If a scheduled payment fails, the Company will attempt to collect payment using Stripe’s automated retry system, which may make multiple retry attempts over a period of up to 30 days from the original charge date, in accordance with applicable card network rules.

If payment is not successfully collected within 30 days of the original charge date, Your access to the relevant Program or Content may be suspended or terminated at the Company’s discretion. You will receive notification of failed payment attempts to the email address associated with Your account.

To update Your payment details or resolve a failed payment, contact us at https://support.biddytarot.com/hc/en-us/requests/new 

If You enrol in a Certification Program on a payment plan, You must pay all fees in full before applying for certification.

You agree to complete all remaining payments in accordance with Your selected payment plan. If any payment is missed or declined, this will result in removal of access to the course until payments are brought up to date.

Chargebacks and Payment Disputes

In the event that You initiate a chargeback, dispute, or reversal of a payment for any Goods, Services, or Subscriptions, the Company reserves the right to immediately suspend or remove Your access to any Products, Memberships, Programs, or Community Spaces until the dispute is resolved. You acknowledge that initiating a chargeback or payment dispute does not relieve You of Your payment obligations, and the Company may pursue all available legal remedies to recover any unpaid amounts.

Conditional and Alumni Offers

From time to time, the Company may offer special pricing based on Your previous purchase of, enrolment in, or payment status for another Program (“Conditional Offer”). Where a Conditional Offer requires You to have an active payment plan for another Program, You must keep that payment plan in good standing and complete all payments due in order to remain eligible for the Conditional Offer.

If Your qualifying payment plan remains unpaid for more than 30 days in accordance with the Payment Plans section above, the Company may suspend or terminate Your access to both the qualifying Program and any Program purchased through the Conditional Offer.

To retain or restore access to the Program purchased through the Conditional Offer, You may either:
     (a) bring the qualifying payment plan into good standing; or
     (b) pay the difference between the Conditional Offer price and the standard price of the Program applicable at the time of Your purchase. Any amounts already paid toward that Program will be credited toward the standard price.

If You do not bring the qualifying payment plan into good standing or convert to the standard price, Your access to the Program purchased through the Conditional Offer may be terminated. If You are paying for that Program by payment plan, future payments will be cancelled.

Loss of eligibility for a Conditional Offer does not automatically entitle You to a refund. Any refund will be governed by the Refund Policy below and applicable law. That one section covers:

    • BTCP PP → TAC paid in full
    • BTCP PP → TAC PP
    • Losing TAC eligibility months later
    • Suspending both programs
    • Credit toward full TAC price
    • Cancelling future TAC instalments
    • No automatic refund

Username and Password

To access certain features of a Program, including any private membership areas, you may need a username and password. You agree to keep your username and password confidential. During the registration process for any service or product, you agree to provide true, accurate, current and complete information about yourself. If the Company has reasonable grounds to suspect that you have provided false information, shared your username and password with anyone else, or forwarded any non-public material from a Program to any other person, the Company has the right to suspend or terminate your account and refuse any and all current or future use of a Program or any Content, in whole or part, without refund. Any personally identifiable information you provide as part of the registration process is governed by the terms of the Company’s website Privacy Policy.

Programs and Goods

Unless otherwise stated, all Biddy Tarot courses and digital goods include lifetime access to the course content and materials for Your personal, non-commercial use.

Lifetime access does not apply to membership offerings, unless expressly stated otherwise. Any live components included with a course or digital good – including live calls, group sessions, community spaces, discussion forums, or similar features – are provided for the period specified at the time of purchase and may be removed or discontinued after that period.

Access may also be suspended or terminated if a refund is granted or if You fail to complete Your payment obligations.

Upon purchasing a course, You will receive one username and password for that course. Access to purchased courses is limited to one user.

Certification Program

Certification Applications and Attempts

After completing the applicable Certification Program requirements, You may apply for certification. The Company reserves the right, in its sole discretion, to approve or deny any certification application at any stage, including on the first attempt.

Certification Terms and Renewal

Unless otherwise stated for a particular Certification Program or certification title, once certification has been granted, there is no ongoing renewal requirement in order to maintain that certification status.

Licence to Use Certification Title and Certification Marks

For the purposes of this Agreement, “Certification Program” means any Biddy Tarot certification program in which You enrol, and “Certification Title” means the specific certification designation awarded to You by the Company upon successful completion of the applicable Certification Program.

Upon Your successful completion of the applicable Certification Program and the Company’s written confirmation that You have been awarded a Certification Title, the Company grants You a limited, non-exclusive, revocable, non-transferable licence (the “Licence”) to use:

     (a) the Certification Title specifically awarded to You; and
     (b) any certification badge, logo or other mark that the Company expressly approves for use in connection with that Certification Title (collectively, the “Certification Marks”).

You may use the Certification Title and Certification Marks solely for the purpose of accurately representing Your certification and promoting Your own Tarot-related professional services, and only in accordance with the Company’s then-current certification, brand and quality-control guidelines.

Except for the limited Licence expressly granted above, nothing in this Agreement grants You any ownership interest or licence to reproduce, distribute, teach, sell, publish, adapt, commercially exploit or otherwise use the Company’s courses, Programs, methods, Content, training materials, trademarks, service marks or other intellectual property.

You may not transfer, sublicense or assign the Licence or authorize any other person or entity to use Your Certification Title or the Certification Marks.

The Company may suspend or terminate the Licence if You breach this Agreement, misuse the Certification Title or Certification Marks, fail to comply with applicable certification or quality-control standards, or otherwise cease to meet the requirements associated with the applicable Certification Title.

The Licence begins when the Company confirms that You have been awarded the applicable Certification Title and continues unless and until terminated in accordance with this Agreement.

Upon termination of the Licence, You must promptly stop using the Certification Marks and must cease representing Yourself as currently authorised or certified by the Company to the extent required by the terms of termination.

You are not an employee, agent, partner or representative of the Company and have no authority to bind the Company, enter into contracts on its behalf, or create any obligation or liability in the Company’s name.

Biddy Tarot Community & Collective

Access to the Biddy Tarot Community

The Company may provide access to the Biddy Tarot Community as a free or paid online platform through which You may access community features, Programs, Digital Goods, Content, events, discussions, live sessions, or other materials and services made available by the Company from time to time.

Access to the Biddy Tarot Community may include both free and paid areas. Free access does not entitle You to access paid membership areas, paid events, paid Programs, paid Digital Goods, or other paid features unless expressly stated by the Company. Access to the Biddy Tarot Collective is available only to members with an active paid membership in the applicable tier.

Changes to the Community and Membership

The Company reserves the right, in its sole discretion, to modify, suspend, remove, replace, or discontinue any part of the Biddy Tarot Community or the Biddy Tarot Collective at any time, including but not limited to any membership tier, space, feature, discussion area, live session, event, Content, Program access, community benefit, or functionality. The Company does not guarantee that any particular feature, area, item of Content, live component, or membership benefit will continue to be available for any period of time, unless expressly stated otherwise.

The Company may, in its sole discretion, change membership fees, billing terms, renewal terms, tier names, tier inclusions, or membership benefits at any time upon notice to You. Continued access to or use of the Biddy Tarot Community or the Biddy Tarot Collective after such change constitutes Your acceptance of the updated fees, terms, or inclusions.

Membership Accounts

Membership in the Biddy Tarot Collective is personal to You and may not be shared, transferred, sublicensed, assigned, or resold. You may not permit any other person to access the Biddy Tarot Community or the Biddy Tarot Collective using Your Account or login credentials. You are responsible for maintaining the confidentiality of Your Account and password and for all activity that occurs under Your Account.

Renewals and Cancellation

Where the Biddy Tarot Collective is offered on a recurring subscription basis, by purchasing a membership You expressly authorize the Company to charge the applicable membership fee, and any applicable taxes, on a recurring basis at the billing interval disclosed to You at the time of purchase unless and until You cancel.

Your membership will continue and automatically renew at the end of each billing period unless and until You cancel in accordance with the cancellation process made available by the Company. The automatic renewal terms, including the amount to be charged, the billing frequency, and how to cancel, will be presented to You before purchase.

You may cancel Your Biddy Tarot Collective membership at any time through the online subscription management link, billing portal, or other cancellation method made available by the Company. If You enrolled online, You will be able to cancel online. To avoid being charged for the next billing period, You must cancel before Your next scheduled payment date.

If You cancel, the cancellation will stop future renewals only. You will retain access to the applicable membership tier until the end of Your then-current billing period, after which Your access to exclusive membership content and features will cease unless renewed. Following cancellation, You may continue to access any separately purchased Programs or Digital Goods, together with any free areas of the Biddy Tarot Community, subject to these Terms.

No refunds will be provided for Biddy Tarot Collective membership fees for any current or prior billing period, including where You have not accessed the membership for any period of time, except where required by law.

If the Company changes membership fees, billing terms, or renewal terms, the Company will provide advance notice to You before such changes take effect for a future renewal period.

Community Guidelines and Member Conduct

Your use of the Biddy Tarot Community and the Biddy Tarot Collective is subject to these Terms and to any applicable Community Guidelines, membership rules, or other policies issued by the Company from time to time. You agree to comply with all such policies.

The Company may suspend, restrict, or terminate Your access to the Biddy Tarot Community, the Biddy Tarot Collective, any part of the platform, or any related Program or Content at any time, in its sole discretion, including where You breach these Terms, the Community Guidelines, membership rules, or any other policy issued by the Company from time to time.

Third-Party Platforms

You acknowledge and agree that the Biddy Tarot Community and the Biddy Tarot Collective may be hosted or supported by third-party platforms, software providers, payment processors, or integrations. The Company is not responsible for any interruption, delay, outage, platform error, loss of access, loss of data, security issue, or functionality change caused by any third-party provider.

Member Interactions

The Company is not responsible for the conduct, content, statements, actions, omissions, or interactions of any member within the Biddy Tarot Community or the Biddy Tarot Collective. Any interactions with other members, including private messages, comments, collaborations, referrals, reading exchanges, service discussions, or other communications, are solely between the relevant users and are undertaken at Your own risk.

Member Content and Moderation

You are solely responsible for any Content You post, upload, share, transmit, or otherwise make available within the Biddy Tarot Community or the Biddy Tarot Collective. The Company reserves the right, but has no obligation, to monitor, review, moderate, remove, restrict, refuse, edit, or disable access to any Content, post, comment, message, profile, event, or other material at any time and in its sole discretion.

Practice Reading Exchange

The Company may make available, from time to time, a member-to-member practice reading exchange within the Biddy Tarot Collective (the “Practice Reading Exchange”). The Practice Reading Exchange is provided as a peer-to-peer learning and community feature only.

All reading exchanges are arranged directly between members. The Company does not assign, match, facilitate, supervise, control, or guarantee any reading exchange, and is not responsible for any act, omission, communication, conduct, content, or outcome arising from or related to any such exchange.

Participation in the Practice Reading Exchange is voluntary and at Your own risk. The Company reserves the right to suspend, restrict, or remove any member’s access to the Practice Reading Exchange at any time, in its sole discretion, including where a member breaches these Terms or any applicable community guidelines, code of conduct, membership rules, or Practice Reading Exchange guidelines.

Tarot Reading Disclaimer

The Company may provide access to Tarot reading opportunities, including but not limited to member-to-member practice readings, community exchanges, reader listings, directories, or introductions to trained or certified readers. Unless expressly stated otherwise, all such readings are provided by independent third parties.

Any trained or certified reader listed in a Biddy Tarot directory, community, or platform is an independent practitioner and is not an employee, contractor, partner, agent, or representative of the Company solely by virtue of their training, certification, or listing.

All Tarot readings are provided for informational, educational, spiritual, personal development, or entertainment purposes only. They are not a substitute for medical, psychological, legal, financial, tax, investment, relationship, or other professional advice, diagnosis, or treatment. You should seek advice from an appropriately qualified professional before making any important decision or taking action based on a Tarot reading.

To the maximum extent permitted by law, the Company disclaims all liability for any loss, damage, injury, claim, cost, expense, or decision arising out of or in connection with any Tarot reading, reading exchange, reader interaction, communication, service, advice, content, or outcome involving any third-party reader or member. By participating in any reading or reading exchange made available through the Biddy Tarot Community, the Biddy Tarot Collective, or any other Company platform, You acknowledge and agree that You do so voluntarily and at Your own risk.

Ownership of the Content

The words, videos, voice and sound recordings, training materials, design, layout, graphics, photos, images, information, materials, documents, data, databases and all other information and intellectual property accessible on or through the Company website, any third-party website the Company may use to distribute or host a Program, and contained in e-mails sent to You by the Company, as well as the look and feel of all of the foregoing (“the Content”) is property of the Company and/or our affiliates or licensors, unless otherwise noted, and it is protected by copyright, trademark, and other intellectual property laws.

Inactivity

The Company reserves the right to deactivate or permanently remove accounts that have been inactive for an extended period of time, at our sole discretion. If we intend to take action on Your account due to inactivity, we will make reasonable efforts to notify You at the email address associated with Your account and provide at least 30 days to log in and reactivate before any action is taken.

Live Events

Event Changes

The Company reserves the right to change any event, including its date, format, or platform, at any time. Tickets and registrations for events are non-refundable except as required by law or as stated in our Refund Policy.

Entry and Conduct
The Company reserves the right to deny entry or remove any participant from a live or virtual event if, in the Company’s sole discretion, the participant’s behavior is deemed unsafe, disruptive, offensive, or inappropriate in any way, including via chat, audio, or video interaction.

Image and Likeness Usage
By registering for an event, You grant permission for the Company to capture and utilize video and photographs or recordings containing Your image, likeness, or voice. These may be used by the Company for promotional, educational, or other business purposes. You will not be entitled to any remuneration in connection with this use. If You do not agree, notify us at https://support.biddytarot.com/hc/en-us/requests/new prior to the event.

Liability
The Company, its officers, employees, agents, and representatives shall not be held liable for any technical difficulties, interruptions, or access issues experienced during virtual events. You assume all risks associated with Your participation, including risks associated with internet connectivity and third-party platform availability.

Theft and Loss

The Company is not responsible for any loss, damage, or theft of personal property during the event. Attendees are encouraged to keep personal belongings secure and within their possession at all times.

Intellectual Property Rights

The Company’s Limited License to You

If You view, purchase or access any Program or any of the Content, You will be considered our Licensee. For the avoidance of doubt, You are granted a revocable, non-exclusive, non-transferable license for personal, non-commercial use only, limited to You only.

This means You may view, download, print, email and use one copy of individual pages of a Program and Content for Your own personal purposes or Your own business only. You may not republish, reproduce, duplicate, copy, sell, display, distribute to friends or family, or otherwise use any material from a Program or Content for commercial purposes or in any way that earns You money (other than by applying them generally in Your own business). By downloading, printing, or otherwise using a Program or Content for personal use You in no way assume any ownership rights of the Content – it is still Company property. Any reproduction or unauthorized use of any materials found in a Program or Content shall constitute infringement.

You must receive our written permission before using any part of a Program or Content for Your own commercial use or before sharing with others.

The trademarks and logos displayed on a Program or Content are trademarks belonging to the Company, unless otherwise indicated. Any use including framing, metatags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our written permission.

All rights not expressly granted in these terms or any express written license, are reserved by us.

Unauthorized Use

Your use of any materials found in a Program or Content other than that expressly authorized in this agreement or by a separate written assignment, is not permitted (“Unauthorized Use”). You agree to pay liquidated damages of five (5) times the total fees paid for a Program in the event of Your Unauthorized Use, or a minimum of $5,000 if You did not pay fees for a Program, in addition to any legal or equitable remedies the Company may be entitled to pursue. This is not a penalty but an agreed liquidated damages charge for the Unauthorized Use.

Your License to the Company

By posting or submitting any material in the Biddy Tarot community, Facebook group page, or during a Program or webinar, such as comments, posts, photos, designs, graphics, images or videos or other contributions, You are representing to us that You are the owner of all such materials and You are at least 18 years old. You are also granting us, and anyone authorized by us, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, transferable worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display Your contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose. This right includes granting us proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from You or compensation by us to You, or us identifying You as the source of Your content.

You also consent to photographs, videos, and/or audio recordings, including teleconference calls, webinars, live events, or other communications, that may be made by the Company during a Program that may contain You, Your voice and/or Your likeness. In the Company’s sole discretion, we reserve the right to use these photographs, videos, and or/audio recordings and/or any other materials submitted by You to the Company or created by the Company in connection with Your participation in any Program, without compensation to You at any time, now or at any time in the future.

You also grant us, and anyone authorized by us, the right to use Your likeness and identify You as the author and individual depicted in any comments, posts, photos, images, videos or other contributions created by You or the Company, or by name, email address, or screen name, for any purposes, including commercial purposes and advertising. You acknowledge that we have the right but not the obligation to use any contributions from You and that we may elect to cease the use of any such contributions at any time for any reason.

We will let You know if we intend to share Your content outside the Biddy Tarot Community. We will never share Tarot readings or details about Tarot readings, which are private and confidential.

This means You give the Company permission to use anything You submit or post in a Program or any third-party forum or website operated by the Company, or anything captured by the Company during Your participation in a Program, including images in which Your face is visible and recognizable.

Request for Permission to Use the Content

You may not use any of the Content, or other intellectual property or other property belonging to us without obtaining prior authorization from the Company. If You wish to seek the Company’s permission to use any of the Content, or any other intellectual property or property belonging to us, You should request permission in writing BEFORE You use the Content by sending an e-mail to https://support.biddytarot.com/hc/en-us/requests/new 

If You are granted permission by the Company, You agree to use the specific Content that the Company allows and only in the ways for which the Company has given You its written permission. If You choose to use the Content in ways that the Company does not specifically give You written permission, You agree now that You will be treated as if You had copied, duplicated and/or stolen such Content from us, and You consent to immediately stop using such Content and to take whatever actions as we may request and by the methods and in the time frame that we prescribe to protect our intellectual property and ownership rights in a Program and Content.

Biddy Tarot does not consent to the content on this website being used or downloaded by any third parties for the purposes of developing, training or operating artificial intelligence or other machine learning systems (“Artificial Intelligence Purposes”), except as authorized by the owner in writing (including written electronic communication). Absent such consent, users of this website, including any third parties accessing the website through automated systems, are prohibited from using any of the content on the website for Artificial Intelligence Purposes. Users or automated systems that fail to respect these choices will be considered to have breached these Terms of Service. For information on how Biddy Tarot itself uses AI tools to support our operations and Your experience, please refer to the Use of Artificial Intelligence section of these Terms and Conditions.

Your Conduct and Communication

Please choose carefully the materials that You upload to, submit to, or embed on any website operated by the Company and any third-party forums operated by the Company. Any material You post on the Company’s website or in any third-party forums operated by the Company may become public. You are responsible for Your material and for any liability that may result from the material You post. You participate, comment, and post material at Your own risk. Any communication by You on the Company’s website and any third-party forums operated by the Company, whether by leaving a comment, participating in a chat, public or private forum, or other interactive service, must be respectful. If You refuse to comply with the guidelines below, the Company reserves the right to ask You to leave the Community without a refund.

You may not post, send, submit, publish or transmit in connection with this Website any content that: 

    • You do not have the right to post, including proprietary material of any third party;
    • Advocates illegal activity, incites violence, or discusses an intent to commit an illegal act;
    • Is vulgar, obscene, pornographic, or indecent;
    • Does not pertain directly to this Website;
    • Threatens or abuses others, libels, defames, invades privacy, and stalks;
    • Is racist, abusive, harassing, threatening or offensive;
    • Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; Infringes any intellectual property or other right of any entity or person, including, without limitation, violating anyone’s copyrights or trademarks or their rights of publicity;
    • Violates any law or may be considered to violate any law;
    • Causing damage to any Company website or third-party forums operated by the Company
    • Using any Company website or third-party forums operated by the Company for any unlawful, illegal, fraudulent or harmful purpose or activity
    • Seeks to solicit personal information such as age, gender, gender identity, political affiliation, race, ethnicity, national origin, religion or sexual orientation.
    • Impersonates or misrepresents Your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
    • Advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting goods or services), except as may be specifically authorized on this Website;
    • Solicits funds, advertisers or sponsors;Includes programs which contain viruses, worms and/or Trojan horses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications;
    • Amounts to a “pyramid” or similar scheme;
    • Disobeys any policy or regulations established from time to time regarding the use of this Website or any networks connected to this Website; or
    • Contains hyper-links to other Websites containing content that falls within the descriptions set forth in this section (collectively, “Unauthorized Content”).
    • Using any Company website or third-party forums operated by the Company to transmit, send or deliver unsolicited communications or for other marketing or advertising purposes
    • Systematically or automatically collecting data from any Company website or third-party forums operated by the Company
    • Sharing private and proprietary information from a Program with anyone else

The above list of Unauthorized Content is not exhaustive and may be updated from time to time by Company without any prior notice. It is Your responsibility to check the list of Unauthorized Content before posting, sending, submitting, publishing, or transmitting any content in connection with this Website. Although under no obligation to do so, Company reserves the right to monitor the use of this Website to determine compliance with these Terms and Conditions, as well as the right to remove or refuse posting any information for any reason. Notwithstanding these rights, You remain solely responsible for the content of Your Submissions. You acknowledge and agree that neither Company nor any third party that provides Content to Company will assume or have any liability for any action or inaction by Company or such third party with respect to any Submission.

The Company, in its discretion, may delete or modify, in whole or part, any post, comment or submission to the Company’s and any third-party forums operated by the Company. The Company does not, however, have any obligation to monitor posts, comments, or material submitted by third parties. The Company neither endorses nor makes any representations as to the truthfulness or validity of any third-party posts, comments, or material on the Company website or any third-party forums operated by the Company. The Company shall not be responsible or liable for any loss or damage caused by third-party posts, comments, or materials on the Company website and any third-party forums operated by the Company.

The Biddy Tarot Diversity & Inclusion Policy

As a global, multicultural organization, we are committed to supporting and celebrating our diverse customer base and team. Our goal is to create a safe, inclusive space for all.

Everyone has a right to be part of the Biddy Tarot community free of harassment, bullying, and violent threats. Posts, comments, content, and people who incite violence or promote hate based on identity or vulnerability will be removed from our community.

Biddy Tarot has a zero-tolerance policy for discrimination or harassment on the basis of race, culture, background, sexuality, gender identity, disability etc. Please refer to our full Diversity & Inclusion Policy for further information.

Warranties And Guarantees

Nothing in these Terms and Conditions limits or restricts Your ability to make a claim against us that may be available to You for our failure to comply with a guarantee under the Australian Consumer Law. To the extent permitted by the Australian Consumer Law and relevant state legislation, our sole obligation is to use our best endeavors to provide the products or to repair the products or repair or replace any part of a product which is found to be defective during one year after purchase. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

When You acquire goods or services from us, Part 3-2, Division 1 of the Australian Consumer Law implies a number of guarantees that cannot be excluded. Subject to the Australian Consumer Law, to the fullest extent permitted by law:

(a) under no circumstances (including but not limited to any act or omission on the part of us) will we be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use of or access to, or any inability to use or access, the products You purchase from us;

(b) we exclude all guarantees, conditions, warranties and terms implied by statute, general law or custom;

(c) in no event shall we be liable for any other claims or damages including, but not limited to, claims for faulty design, negligent or misleading advice, damages arising from loss or use of the products, and any indirect, special or consequential damages or injury to any person, corporation or other entity.

If the product is a product not ordinarily acquired for personal, domestic or household use or consumption, pursuant to s 64A of the Australian Consumer Law and similar provisions of relevant state legislation we limit our liability to payment of an amount equal to the lowest of:

(a) under no circumstances (including but not limited to any act or omission on the part of us) will we be liable for any indirect, incidental, special and/or consequential damages or loss of profits whatsoever which result from any use of or access to, or any inability to use or access, the products You purchase from us;

(b) we exclude all guarantees, conditions, warranties and terms implied by statute, general law or custom;

(c) in no event shall we be liable for any other claims or damages including, but not limited to, claims for faulty design, negligent or misleading advice, damages arising from loss or use of the products, and any indirect, special or consequential damages or injury to any person, corporation or other entity.

If the product is a product not ordinarily acquired for personal, domestic or household use or consumption, pursuant to s 64A of the Australian Consumer Law and similar provisions of relevant state legislation we limit our liability to payment of an amount equal to the lowest of:

(a) the cost of replacing the goods or services or supplying equivalent goods or services;

(b) the cost of repair of the goods;

(c) the cost of having the goods repaired or replaced.
For circumstances beyond the Company’s reasonable control, please refer to the Force Majeure section of these Terms and Conditions.

To the extent permitted by the Australian Consumer Law, we are not responsible for any loss caused by an error or defect in the products or errors or faults caused by components supplied by any other person.

Force Majeure

The Company shall not be liable for any delay or failure to perform its obligations under these Terms and Conditions where such delay or failure results from circumstances beyond our reasonable control. This includes, without limitation, acts of God, natural disasters, fire, flood, earthquake, pandemic, war, civil unrest, government action, internet or telecommunications failures, or any other event outside the Company’s reasonable control.

In such circumstances, the Company will make reasonable efforts to notify You and to resume normal operations as soon as practicable.

No Waiver

The failure of the Company to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of that right or provision. If the Company chooses not to exercise or enforce any right or provision on any occasion, this does not prevent the Company from exercising or enforcing that right or provision at a later time.

Dispute Resolution

If You have a concern or dispute, please contact us first at https://support.biddytarot.com/hc/en-us/requests/new . We will make reasonable efforts to resolve any dispute informally within 30 days of receiving Your written notice before either party initiates formal legal proceedings.

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Queensland, Australia. Subject to the consumer rights savings clause below, the courts of Queensland, Australia shall have jurisdiction over any dispute arising from these Terms.

Consumer Rights Savings Clause: If You are a consumer, nothing in these Terms and Conditions limits or excludes any rights You have under the mandatory consumer protection laws of Your country or state of residence that cannot be excluded by contract. You will benefit from any such mandatory provisions regardless of the governing law or jurisdiction specified above.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity of the remaining provisions.

Refunds, Suspensions And Extensions

Refunds and exchanges are provided only as set forth below or as required by law. All refunds will be paid in the currency in which it was received by us and could take up to 10 business days for processing. If You paid in a currency other than US dollars, You are liable for the costs of exchange. 

For 14 days after purchase, the Company offers a “Risk Free” Refund for the following programs and products, if they are purchased directly from the Company: 

    • Master the Tarot Card Meanings (MTCM)
    • Read Tarot with Confidence (RTWC), and
    • Grow Your Tarot Business Online (GYTBO)
    • Soul Meditations
    • Single Meditations
    • Tarot Advisor Certification (TAC)
    • Transformational Tarot Coaching Certification Program
    • Ebooks: Intuitive Tarot, Ultimate Guide, and Card Meanings Workbook
    • Biddy Tarot Planner (digital)

If You receive a refund for a Program, You will immediately lose access to that Program. If You receive a refund for any product purchased, You must delete every copy of the product that You have downloaded as well as all copies You have placed on other devices or media.

Except as required by law, the Company does not offer refunds for:

    • Products purchased from sources other than the Company,
    • Services (e.g. Tarot Readings or coaching sessions)
    • Membership (including partial months) in the Biddy Tarot Collective
    • The Biddy Tarot Deck – No Change of Mind Returns or Refunds. Due to the personal nature of Tarot cards, we do not accept returns, exchanges, or grant refunds for the Biddy Tarot Deck.

** If You are experiencing any issues with Your product (damaged product, missing cards, order not received), please visit https://app.monkprotect.com/login/ to file a claim.

As our Refund Policy is clearly stated in these Terms and Conditions and agreed to prior to purchase, we do not accept chargebacks as a substitute for following our refund process. In the event of a chargeback, the Company reserves the right to dispute the claim and provide all relevant purchase documentation to the payment processor. Repeated or fraudulent chargeback activity may result in permanent termination of Your account and access to all Programs and Content.

Termination

The Company reserves the right in its sole discretion to refuse or terminate Your access to a Program and any Content, in full or in part, at any time without notice. In the event of cancellation or termination, You are no longer authorized to access the part of a Program or Content affected by such cancellation or termination. The restrictions imposed on You in these T&C with respect to a Program and its Content will still apply now and in the future, even after termination by You or the Company.

Privacy

You agree to the Company’s Privacy Policy available at https://biddytarot.com/privacy-policy/ 

Use of Artificial Intelligence

Use of Artificial Intelligence

Biddy Tarot uses artificial intelligence tools to support and improve Your experience across our Website, programs, and community platforms. This includes AI-assisted features within our content delivery and community environments, as well as tools that help our team respond to customer inquiries and support requests.

When You interact with certain features on our platform, You may be engaging with an AI-assisted system. We will make reasonable efforts to indicate when this is the case.

Your interactions with our platform, including support communications, may be processed by AI tools to help us respond to You and improve our services. Tarot reading content shared within our community or support channels is treated with care and handled in accordance with our Privacy Policy.

We do not use Your personal Tarot reading content to train AI models, and we do not sell Your data to third parties.

We use AI thoughtfully and in a way that reflects our values. It is a support tool, not a replacement for the care and intention behind everything Biddy Tarot creates.

For full details on how Your personal data is collected, used, and protected in connection with AI tools, please refer to our Privacy Policy at https://biddytarot.com/privacy-policy/ 

If You have questions about how AI is used in Your specific interactions, contact us at https://support.biddytarot.com/hc/en-us/requests/new.

Personal Responsibility, Assumption of Risk, Disclaimers, and Indemnification

1) You acknowledge that, by using a Program or Content, You voluntarily assume an element of inherent risk, and knowingly and freely assume all risk and responsibility for injuries to any persons or damages to any property, and release, covenant not to sue, and hold Releasees harmless for any and all liability to You, Your personal representatives, assigns, heirs and next of kin, for any and all claims, causes of action, obligations, lawsuits, charges, complaints, controversies, damages, costs or expenses of whatsoever kind, nature, or description, whether direct or indirect, in law or in equity, in contract or in tort, or otherwise, whether known or unknown, arising out of or connected with Your (or Your minor child’s/ward’s) participation in a Program, whether or not caused by the active or passive negligence of the Releasees.
In the event that the release and hold harmless provision is held unenforceable for any reason, You agree to limit any damages claimed to the total amount You paid the Company for a Program.
2) The Program and Content provide information and education only, and do not provide any financial, legal, medical or psychological services or advice. None of the Program(s) or Content prevents, cures or treats any mental or medical condition. The Program and Content are not intended to be a substitute for professional advice that can be provided by Your own accountant, lawyer, financial advisor, or medical professional. You are responsible for Your own financial, legal, physical, mental and emotional well-being, decisions, choices, actions and results. You should consult with a professional if You have specific questions about Your own unique situation. The Company disclaims any liability for Your reliance on any opinions or advice contained in a Program.
3) Earnings and Results Disclaimer. You agree that Company has not made and does not make any representations about the earnings or results You may receive as a result of Your participation in a Program or Content. The Company cannot and does not guarantee that You will achieve any particular result or earnings from Your use of a Program, and You understand that results and earnings differ for each individual. Testimonials published by us are independent and genuine, but they do not represent a guarantee or warranty of similar results.
From time to time, the Company may promote, affiliate with, collaborate or partner with other individuals or businesses whose programs, products and services align with ours. In exchange we may receive financial compensation or other rewards for these promotions. These will never be at any additional cost to You.
Real talk: although we are highly selective and only promote the partners whose programs, products and/or services we respect, You agree that any such promotion or marketing does not serve as any form of endorsement whatsoever. Please use Your own judgment to determine that any such program, product or service is appropriate for You, as You are assuming all risks, and agree that we are not liable in any way for any program, product or service that we may promote, market, share or sell on or through our Website.
Biddy Tarot is also a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.
4) Any links to third-party products, services, or sites are subject to separate terms and conditions. The Company is not responsible for or liable for any content on or actions taken by such third-party company or website. Although the Company may recommend third-party sites, products or services, it is Your responsibility to fully research such third parties before entering into any transaction or relationship with them.
5) The Company tries to ensure that the availability and delivery of a Program and Content is uninterrupted and error-free. However, the Company cannot guarantee that Your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction.
6) The company reserves the right to collect information provided by the student, customer, user or party otherwise associated with the company which may be used to contact them for current and future promotions. You acknowledge that these details might include any method of communication provided by You to the company, such as email addresses and phone numbers, as well as Biddy Tarot Community direct messages and Community notifications. You acknowledge that if You no longer wish to receive promotional material from the company, it is Your responsibility to make this known via email request, email unsubscribe links, the Community, or the company’s social media channels to explicitly request removal from marketing and promotional lists.
7) THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH A PROGRAM AND ANY CONTENT ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT A PROGRAM OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, INCLUDING MEMBERSHIP PAGES, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
8) THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, A PROGRAM, INCLUDING ITS MATERIALS, PRODUCTS OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH A PROGRAM.
9) Security: Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect Your personal information, the Company cannot ensure or warrant the security of any information You transmit via the internet. By transmitting any such information to the Company, You accept that You do so at Your own risk.
10) Damage or Theft of Property: You understand and agree that the Releasees are not responsible for any personal item or property that is lost, damaged or stolen at or during any live event.
10) Advertising. This Site is affiliated with CMI Marketing, Inc., d/b/a CafeMedia (“CafeMedia”) for the purposes of placing advertising on the Site, and CafeMedia will collect and use certain data for advertising purposes. To learn more about CafeMedia’s data usage, click here www.cafemedia.com/publisher-advertising-privacy-policy 
11) These Terms are governed by and to be construed in accordance with the laws of Queensland and the Commonwealth of Australia, without giving effect to its conflict of laws principles. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Queensland, Australia closest to Eumundi and waive any defense of forum non conveniens for any case or controversy arising from or relating to a Program or Content, including but not limited to the Privacy Policy or these T&C.
12) The Company controls and operates the Program(s) from offices in Australia, New Zealand, North America, South America and Europe. The Company does not represent that materials on a Program are appropriate or available for use in other locations. People who choose to access a Program from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
13) You agree to defend, indemnify and hold harmless the Releasees from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including but not limited to attorney’s fees) arising from or in connection with: (i) Your use of a Program, Content or Intellectual Property in violation of these T&C, (ii) any breach by You of these T&C or any representation and warranty made by You herein, (iii) any comment, post, or material You submit to the Company’s website or any third-party forum or website operated by the Company, (iv) Your use of Intellectual Property, materials, or features available on a Program or Content (except to the extent a claim is based upon infringement of a third-party right by materials created by the Company) or (v) a violation by You of applicable law or any agreement or terms with a third party to which You are subject.
14) You expressly agree that these T&C are intended to be as broad and inclusive as permitted by law. This release is not intended as an attempted release of claims of gross negligence or intentional acts by Releasees.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between You and the Company regarding Your use of the Website, Programs, and Content. This agreement supersedes all prior written and oral representations, understandings, or agreements between You and the Company relating to the same subject matter.

The Company may change, modify or update these T&C at any time. Where changes are material, we will make reasonable efforts to notify You by posting a notice on our Website or by sending an email to the address associated with Your account. Your continued use of the Website, Programs, or Content following any update constitutes Your acceptance of the revised Terms and Conditions. If You have any questions or concerns about these Terms, contact us at https://support.biddytarot.com/hc/en-us/requests/new. 

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.